Online and Interactive Conflict Resolution Course

Conflict inevitably arise in all human interactions especially in a workplace environment. However, there are ways to ensure that these situations and behaviours are effectively managed and navigated to minimise the consequence and maximise potential. Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. The disagreement may be personal, financial, political, or emotional. When a dispute arises, often the best course of action to resolve the disagreement is negotiation.

Topics include:

• The Opportunity Conflict Brings
• The Power of Self Awareness and Perception
• Utilising Communication Skills
• Techniques and Strategies to Manage Conflict
• Putting It into Action

Course Details:

Date and Time of Live Training: 13th May, 9:00 am-12:30 pm (VIC Time)
Zoom Training Link: Released one week before the course date

Important Participant Information:

• The format of this course includes up to 2 hours of facilitator-led self-paced pre-course work followed by a 1.5-hour online live workshop.
• The facilitator-led self-paced pre-course work is released one week before the live training.
• For early access requests, contact our team.
• Ensure you complete all the pre-work modules before attending the live training.

Private Workshops: For those preferring a closed session, we can organise an online or face-to-face private workshop for your team. Contact us at training@workplaceinterventions.com.au for more information.

Terms and Conditions

1. Refund Policy: Refund requests must be submitted a minimum of ten business days before the scheduled course date.  After this period, the full fee becomes payable, and a $100 plus GST rescheduling fee applies.
2. Rescheduling:  Rescheduling requests made within ten business days of the scheduled course date will result in a $100 plus GST fee.
3. Session Postponement:  In the unlikely event that WorkPlace Interventions needs to postpone a session, all registered participants affected by the cancellation or postponement will have the option to transfer their registration to the next available session or select an alternative date.
4. Acceptance of Terms:  Acknowledges that requesting an invoice for payment constitutes a formal commitment to the booked ticket, and the 10-business-day cancellation or rescheduling policy applies.
5. Refund Deductions:  If you request a refund after your manual and/or eLearning has been dispatched, the cost will be deducted from the refund total.