Online | Managing Psychological Injury Claims | 29 April 2025

Online and Interactive Managing Psychological Injury Claims Course

Psychological injury equates to approximately 11% of claims and accounts for over 30% of claims cost. Returning to work after a psychological injury is slower, and statistically, workers are less likely to return to work than after a physical injury. With workers staying off work for longer, the management of psychological injury claims requires additional skills and knowledge.

This course explores the process of employer claim lodgement and the claim liability process of psychological injury claims. Participants are introduced to strategies, resources and improved ways for responding promptly to a psychological injury. This program is designed to teach participants a best-practice, person-centred approach to the management and return to work of psychological injury claims.

What You Will Learn:

In this interactive blended program, you will learn:

• Common Workplace Mental Injuries
• Determining Liability of Mental injuries
• Identifying and Understanding Barriers for Psychological Injury Claims
• Early Intervention for Improved Support of Mental Injuries
• Practical Workplace Adjustments
• Interventions for Secondary Psychological Injuries

Course Details:

Date and Time of Live Training: 29 April,  1:00 pm-4:30 pm (VIC Time)
Zoom Training Link: Released one week before the course date

Important Participant Information:

• The format of this course includes up to 2 hours of facilitator-led self-paced pre-course work followed by a 1.5-hour online live workshop.
• The facilitator-led self-paced pre-course work is released one week before the live training.
• For early access requests, contact our team.
• Ensure you complete all the pre-work modules before attending the live training.

Private Workshops: For those preferring a closed session, we can organise an online or face-to-face private workshop for your team. Contact us at [email protected] for more information.

Your enrolment in our course brings an incredible bonus: access to the Post-Training Mental Health Resource Hub. This resource is tailored for individuals trained in mental health, perfect for high-risk roles, mental health first aiders, peer support workers, HR and managers, and revolutionising workplace wellbeing standards.

Terms and Conditions

1. Refund Policy: Refund requests must be submitted a minimum of ten business days before the scheduled course date.  After this period, the full fee becomes payable, and a $100 plus GST rescheduling fee applies.
2. Rescheduling:  Rescheduling requests made within ten business days of the scheduled course date will result in a $100 plus GST fee.
3. Session Postponement:  In the unlikely event that WorkPlace Interventions needs to postpone a session, all registered participants affected by the cancellation or postponement will have the option to transfer their registration to the next available session or select an alternative date.
4. Acceptance of Terms:  Acknowledges that requesting an invoice for payment constitutes a formal commitment to the booked ticket, and the 10-business-day cancellation or rescheduling policy applies.
5. Refund Deductions:  If you request a refund after your manual and/or eLearning has been dispatched, the cost will be deducted from the refund total.