WorkCover and Return to Work Training Courses
Calendar of Events
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Online | Emotional Intelligence in Complex Claims | 5 April 2024
Online | Emotional Intelligence in Complex Claims | 5 April 2024
Studies have found that EI positively affects job performance, especially jobs that require a high level of social interaction. Leadership is driven by social interaction and enhanced through high-quality connections. Those high in EI have demonstrated highly effective leadership. Based on wellbeing science, this evidence informed course aims to enhance leadership attributes, including self-awareness, self-regulation, influence, empathy, and social skills.
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Occupational Violence and Aggression (OVA) Training | 9 April 2024
Occupational Violence and Aggression (OVA) Training | 9 April 2024
Our Occupational Violence and Aggression (OVA) Training Program equips participants with essential skills for effective incident management in controlled settings. Covering early sign recognition, risk assessment, and de-escalation techniques, the program extends to incident response, emphasising personal safety, communication strategies, and post-incident support. Designed to enhance capabilities, this training ensures a proactive approach to creating a secure and supportive environment. Join us to elevate your expertise in OVA incident management and contribute to fostering a safer workplace.
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Online | 2-Day Advanced WorkCover & Return to Work (Part 2) | 11 & 12 April 2024
Part two of this advanced program looks at improving skills in early and pre-claims management, emotional intelligence's role in managing complex claims, strategies for engaging in challenging treating health practitioners, and understanding and participating in the dispute resolution process. This program focuses on managing complex mental injury claims, incorporating practical workplace tools to facilitate a return to work for a mental injury.
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Online | Managing Psychological Injury Claims | 18 April 2024
Online | Managing Psychological Injury Claims | 18 April 2024
This course explores the process of employer claim lodgement and the claim liability process of psychological injury claims. Participants are introduced to strategies, resources and improved ways for responding promptly to a psychological injury. This program is designed to teach participants a best-practice, person-centred approach to the management and return to work of psychological injury claims..
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Online | Introduction to WorkCover | 30 April 2024
Online | Introduction to WorkCover | 30 April 2024
Designed to provide participants with an overview of the WIRC ACT 2013, this course will equip participants with the "must know' of The Act, roles and responsibilities of key return to work stakeholders, liability for workers' compensation claims, claims settlement options and a review of rights and obligations of both the worker and the employer.