TalkContinuous Improvement Training CoursesWe run over 400 public courses per year. We are the Workplace training specialists.
We are only as good as the people who work for us. This half-day professional development program will provide participants with the skills to ensure they get the best out of their people. Managing people performance well is the key to enriching the experience at work and contributing to a more effective workplace.
The course will explore the link between EI and culture transformation, active listening, decision making, resilience and self-confidence, including a practical application of EI attributes in a leader’s role.
This course is ideal for anyone who manages conflict as part of their role; aiming to enhance participants awareness of conflict and provides strategies to manage conflict situations, so they become an opportunity to solve problems and seek solutions.
This program offers participants the opportunity to learn practical return to work aids, supports and modifications, understanding that return to work plans for psychological injuries are often more complex, capturing an employer's guide of how to develop a clear, accurate and current return to work plan to best achieve a successful and sustainable return to work.
Unlike generic communication skills and conflict resolution courses, this program has been developed specifically for the higher risk work environments, employing a range of emotional and behavioural intelligence competencies.
This course is designed to help people navigate difficult conversations, meaning it has value for workers of industries and levels. Course learnings will assist in the development of excellent communication skills that can help your communication approach in having difficult conversations.