WorkSafe Endorsed Return to Work Coordinator Training

This WorkSafe endorsed program is designed to equip those involved in the return to work process with the tools they need to effectively manage return to work in accordance with the requirements of the legislation and the principles of effective injury management. On completion of the 2-day program, participants are eligible to receive a certificate acknowledging completion of the WorkSafe approved training. WorkSafe strongly recommends RTW Coordinators attend this course in order to meet their legislative requirements.

Return to Work Coordinator Refresher

This course is for trained RTW Coordinators requiring a ‘refresh’ which includes the following topics: an overview of workers’ compensation eligibility and entitlements, detailed consideration of legislative obligations associated with rehabilitation and return to work. An overview of scheme operation, strategies and resources to assist in rehabilitation and return to work. A practical application of an evidence-based approach to return to work. Practical tips and examples to enhance the RTWC’s role and effectiveness within the organisation.

Advanced Return to Work Coordinator Training Part 1

This two-day intense course (part 1 of 2) has been designed to improve and upskill experienced RTW Coordinators and senior business leaders who are responsible for Workers Compensation and injury management. Participants will be equipped with strategies to improve their injury management processes to achieve better outcomes. Topics include:
• New and emerging trends and scheme strategies
• How to implement a positive RTW culture
• The role of supervisors and managers in the RTW process
• Managing complex and long-term claims
• Understanding Premium: what an employer needs to know

Advanced Return to Work Coordinator Training Part 2

This two-day intense course (part 2 of 2) has been designed to improve and upskill experienced RTW Coordinators and senior business leaders who are responsible for Workers Compensation and injury management. Participants will be equipped with strategies to improve their injury management processes to achieve better outcomes.
Topics include:
• Emotional intelligence: Effective management of return to work stakeholders
• Reaching resolution: Participating in the dispute resolution process
• Mental health: Acquiring skills to proactively manage the early and pre-claim phase
• Treating practitioners: Strategies for engaging challenging GP’s

Introduction to WorkCover

New starters in the industry will benefit from this introduction to workers’ compensation in Victoria. The session provides participants with an overview of current legislation and employer including: The workers’ compensation scheme and the key stakeholder's roles and responsibilities Employers responsibilities and obligations under the Act Determining a worker's entitlement to compensation How to calculate weekly benefits and pre-injury average weekly earnings Understanding injured workers rights and obligations The issue resolution and dispute resolution process.

Return to Work Training for Managers & Supervisors

Workplace supervisors will learn the importance in playing an integral role in the return to work process, including the proactive actions taken by a supervisor/manager from the moment a workplace injury occurs through to identifying suitable duties and supporting and monitoring worker progress. This course has been developed in line with the latest evidence and statistics from WorkSafe Victoria and is an evidence-based approach to upskilling supervisors and managers in the RTW process.

Managing Psychological Injury Claims

This program will provide participants with an understanding of
• How an agent determines liability
• How early intervention can assist with the management of workers with psychological injuries and workers compensation claims
• How secondary psychological injuries can develop
• Tools to mitigate the risks of secondary psychological injuries

Emotional Intelligence in Complex Claims

Emotional intelligence (EQ) skills are vital to achieving a work-life balance, as runaway emotions can influence the way employees react in the workplace. People high in EI understand the emotions of others and know how to positively influence them. This ability is the key to successful leadership, and it can be developed through practice. Using a range of tools and techniques, variations of this course introduces new ways to harness a participant’s own emotions and those of key RTW stakeholders in order to enhance decision-making, improve RTW participation, commitment and behaviour.

Management of Non-Compensatable Injuries

Workplaces face challenges in managing non-compensable injuries and illnesses. Often these occur outside of the workplace. This course trains participants in addressing non-compensable injuries and illnesses and how to prepare them with tools and resources to support making informed management decisions that support both the organisation and the workforce.
The topics include:
• The real cost of non-compensable injuries
• Best practice management to support optimal outcomes
• Workers and employers’ obligations and responsibilities

How to Create a Return to Work Plan for a Physical Injury

When a worker is injured on the job and has an incapacity for work, employers have obligations under the law to help them return to safe work. In this practical workshop, participants will learn ‘how to’ create a return to work plan for an injured employee with a physical injury

How to Create a Return to Work Plan for a Mental Injury

Employees are regularly exposed to critical incidents, excessive workloads, poor workplace culture, bullying and harassment, and non-compliance with company policies that can lead to sustaining a psychological injury. In this practical workshop, participants will learn ‘how to’ create a return to work plan for an injured employee with a psychological injury.

Understanding Workers Compensation, Premium & PIAWE

This session provides a comprehensive understanding of how workers’ compensation premium is calculated and focuses on employer premium legislative requirements. The second part of the seminar provides an overview of PIAWE and its calculation.