TalkWorkCover & Return to Work Training CoursesWe run over 400 public courses per year. We are the Workplace training specialists.
Occupational violence and bullying have both psychological and physical effects on those who experience it and those who witness it. This course provides an overview of applicable laws, the impact of bullying, workers' compensation claims and the role of workplace policies and procedures, with a review of intervention strategies and a practical approach to supporting critical incidents in the workplace.
Designed to provide employers with an overview of the WIRC ACT 2013, this course will provide employers with the 'must know' of The Act, roles and responsibilities for key stakeholders, liability for workers compensation claims, claims settlement options and a review of common law entitlements associated with a claim as well as how to calculate workers compensation wages.
Return to work following a psychological injury is recognised to be slower and less likely than following a physical injury, meaning a strategic and coordinated approach is needed. This program will teach participants a best-practice, person-centred approach to the claims management and return to work process.
Part one of the two part advanced program focuses on current challenges and early intervention tools for complex claims using evidence-based tools. A practical application and model for implementing a positive return to work and injury reporting culture will be explored, while the manager's role in the return to work is examined, incorporating evidence from a recent study that identifies the manager's needs and how to engage them in return to work process. The premium section explores a strategic approach to claims management including cost projection, statistical case estimates, trend analysis and understanding the implications of withdrawing duties or terminating employment.
This session provides a comprehensive understanding of how Workers' Compensation premium is calculated and focuses on employer premium requirements. The second part of the seminar provides an overview of PIAWE and its calculation.
Managers and supervisors will learn the importance of being involved in the return to work process, being proactive from the moment a workplace injury occurs, identifying suitable duties, and supporting and monitoring worker progress.
This program offers participants the opportunity to learn practical return to work aids, supports and modifications, understanding that return to work plans for psychological injuries are often more complex, capturing an employer's guide of how to develop a clear, accurate and current return to work plan to best achieve a successful and sustainable return to work.
Part two of this advanced program looks at improving skills in early and pre claims management, the role of emotional intelligence in the management of complex claims, strategies for engaging challenging treating health practitioners, and understanding and participating in the dispute resolution process. This program has a particular focus on managing complex mental injury claims, incorporating the use of practical workplace tools to facilitate a return to work for a mental injury.