There is sufficient evidence, from a range of workplace mental health and RTW research, to conclude that the timeliness and supportiveness of the employer response, perceptions of employer support and fairness, levels of work demands, decision-making involvement, and the quality of people management environment (or organisational climate) significantly facilitate or hinder RTW of individuals with a workplace injury.

Workplace supervisors play an integral role in the return to work process. Actions taken by a supervisor from the moment a workplace injury occurs has a lasting impact on the recovery of an injured worker.


Who should attend:

This course is suitable for those in a supervisory or management role are involved in the facilitation of an injured worker’s return to work.


What will be covered:

Education of the Victorian Workers Compensation (no fault system)

The importance of the manager involvement in RTW

An understanding of the consequences of not supporting an injured worker

Education of the manager/supervisor role and responsibilities

How to implement a proactive approach to identifying suitable duties including a hierarchy of RTW approach

Implementing a ‘best practice’ approach to completing a RTW Arrangements for an injured worker

Contacting the injured worker incorporating an evidence based approach to consultation with key RTW stakeholders

Education on the importance of good documenting (note taking and communication log)

Early identification and management of psychosocial barriers impacting RTW


Preparing for the worker’s RTW including: 

Preparing the worker’s team for the injured worker’s RTW

Supporting an injured worker on their RTW

Monitoring an injured worker who has RTW including the importance of abiding by medical certification

Managing RTW issues including understanding the RTW Issue Resolution Procedure

Identifying when to seek support or expertise to progress the RTW

Preparing for an injured worker’s return to work

Ongoing support for an injured worker on their RTW


Participants will receive a certificate upon completion of the 1 day.

Next Steps...

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