Health & Safety Training

Managing Bullying and Occupational Violence in the Workplace

Occupational violence and bullying have both psychological and physical effects on those who experience it and those who witness it.

This course provides an overview of applicable laws, the impact of bullying, workers’ compensation claims and the role of workplace policies and procedures, with a review of intervention strategies and a practical approach to supporting critical incidents in the workplace.

Managing a Multi-Generational Workplace

Part 1 will explore Millennials (those born between 1982-1993) who equate for a third of the workforce and will make up three-quarters of the world’s working population by 2025. Known for their loyalty to causes, Millennials dislike traditional management approaches and job-hopping. The topics in part 1 include effective communication strategies with young people, risk-taking, managing inexperience, and improving decision making regarding millennials.

Part 2 will analyse the implications of an ageing population including practical skills in the active management of the aging workforce including the advantages that come with having an ageing workforce. Themes include adapting duties to suit an older employee, flexible work arrangements and the importance of injury prevention strategies.

Musculoskeletal Injury Interventions (Manual Handling)

Musculoskeletal disorders continue to be the most common workplace injury.

This session examines the common causes of musculoskeletal injuries and explores preventative strategies including Optimal manual handling techniques, How poor office ergonomics can lead to injury, Principles of optimal office ergonomics, Practical workstation set-up activities and tools to perform ergonomics assessments in the workplace, Importance of early intervention

Manual Handling (Customised)

This onsite program is designed to educate participants how to safely carry out their work. This will assist to remove or reduce the risk of injury and identify, plan and perform manual handling tasks supporting an injury-free workplace.

Face to face training is delivered at the employer site and tailored to suit an employer’s needs. The aim is to solve the epidemic that is challenging all organisations; saving significant costs in workers’ compensation.

OHS Essentials for Managers

This seminar provides managers and supervisors with an understanding of their OHS legal obligations specific to their role.

Covering all major aspects of health and safety, the course teaches managers and supervisors to effectively manage the first 24 hours after an injury, perform a risk assessment, consult with employees and Health and Safety Representatives, and identify effective risk controls. The course incorporates several real-life case studies and practical exercises that encourage active participation.

Managing Bullying and Occupational Violence in the Workplace

Occupational violence and bullying have both psychological and physical effects on those who experience it and those who witness it.

This course provides an overview of applicable laws, the impact of bullying, workers’ compensation claims and the role of workplace policies and procedures, with a review of intervention strategies and a practical approach to supporting critical incidents in the workplace.

Incident Investigation

This course provides participants with the practical skills required to investigate workplace incidents, determine contributing factors, and implement controls to prevent reoccurrence.

Managing & Controlling Workplace Hazards & Risks

This program will provide participants with an understanding of:

▪ how to proactively address all types of workplace hazards

▪ how organisations can identify and assess the risk of both psychological

   and physical hazards

▪ how organisations can effectively control the risk of hazards

▪ how organisations can prevent workplace injuries.


Deescalating Hostile or Aggressive Behaviour

Some workplaces and environments are inherently at greater risk and workers by virtue of their role are exposed to higher levels of aggression and violence. The decision-making process is informed by risk to help people in these roles manage aggressive behaviours safely.
This seminar will assist those who are regularly dealing with angry or difficult clients to manage them in a way that defuses the situation.

Intermediate OHS for Managers & Supervisors

This session will provide managers and supervisors with the knowledge and skills to understand their key health and safety legal obligations, and how to effectively manage hazards and risk in the workplace.

Topics includes legal obligations, employee consultation, risk management, incident investigations, OHS management systems, and facilitating return to work for employees.

Advanced OHS for Managers & Supervisors

This session equips managers and supervisors with knowledge and practical skills to fulfill their obligations under the OHS Act. Covering all major aspects of health and safety, topics include effective management of the first 24 hours after an injury, performing a risk assessment, consulting with employees and HSR;s, and identifying risk controls.
The course incorporates a number of real-life case studies and practical exercises that encourage active participation.

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