Managing Bullying and Occupational Violence

Occupational violence and bullying have both psychological and physical effects on those who experience it and those who witness it.

This session provides an overview of applicable laws, the impact of bullying, workers’ compensation claims and bullying, essential workplace policies and procedures, and key strategies and intervention strategies.

Strategic Interventions for an Aging Workforce

Australia’s aging population is being encouraged to remain in the workforce for longer to ensure the supply of workers and prevent a shortfall in business productivity.

Topics covered in this session include Job task alignment, Adapting duties to suit older employees needs, training staff in injury prevention strategies, Flexible work arrangements, and effective two-way communication.

Managing Vulnerable People (Younger)

Millennials or people born between 1982 and 1993 are currently about a third of the workforce and will make up three quarters of the world’s working population by 2025. They are known for their loyalty to causes, dislike of traditional management approaches and job hopping.
This session looks at advantages, disadvantages, business opportunities and strategic actions to get the best from Generation Y employees.​

Musculoskeletal Injury Interventions (Manual Handling)

Musculoskeletal disorders continue to be the most common workplace injury.

This session examines the common causes of musculoskeletal injuries and explores preventative strategies including Optimal manual handling techniques, How poor office ergonomics can lead to injury, Principles of optimal office ergonomics, Practical workstation set-up activities and tools to perform ergonomics assessments in the workplace, Importance of early intervention

Manual Handling (Customised)

This onsite program is designed to educate participants how to safely carry out their work. This will assist to remove or reduce the risk of injury and identify, plan and perform manual handling tasks supporting an injury-free workplace.

Face to face training is delivered at the employer site and tailored to suit an employer’s needs. The aim is to solve the epidemic that is challenging all organisations; saving significant costs in workers’ compensation.

OHS Essentials for Managers

This is an introductory course for managers and supervisors covering all major aspects of health and safety.

The training course provides the skills for managers and supervisors to effectively manage the first 24 hours after an injury, perform a risk assessment, consult with employees and HSR’s and identify effective risk controls.
The course incorporates case studies and practical exercises that encourage active participation.

Managing & Responding to Occupational Violence

This course will help those who are regularly exposed to occupational violence better understand the scope and nature of violence in the workplace.

Participants will learn the warning signs, how to assess risk, how to de-escalate the situation, how to safely restrain physically, and how to become part of the consultation process for effective risk controls.

Incident Investigation

Our consultants focus on an evidence based approach to equipping participants with the practical skills required to investigate workplace incidents, determine contributing factors and implement controls to prevent re-occurrence.
This includes an overview of legal requirements for incidents and incident assessment, the scope of investigation, gathering relevant information and systematic objective analysis and reporting.

Managing & Controlling Workplace Hazards & Risks

This session is designed to equip participants with the knowledge and understanding of how to proactively address all types of workplace hazards, how organisations can identify and assess the risk of both psychological and physical hazards, how organisations can effectively control the risk of hazards, how organisations can prevent workplace injuries.

Deescalating Hostile or Aggressive Behaviour

Some workplaces and environments are inherently at greater risk and workers by virtue of their role are exposed to higher levels of aggression and violence. The decision-making process is informed by risk to help people in these roles manage aggressive behaviours safely.
This seminar will assist those who are regularly dealing with angry or difficult clients to manage them in a way that defuses the situation.

Intermediate OHS for Managers & Supervisors

This session will provide managers and supervisors with the knowledge and skills to understand their key health and safety legal obligations, and how to effectively manage hazards and risk in the workplace.

Topics includes legal obligations, employee consultation, risk management, incident investigations, OHS management systems, and facilitating return to work for employees.

Advanced OHS for Managers & Supervisors

This session equips managers and supervisors with knowledge and practical skills to fulfill their obligations under the OHS Act. Covering all major aspects of health and safety, topics include effective management of the first 24 hours after an injury, performing a risk assessment, consulting with employees and HSR;s, and identifying risk controls.
The course incorporates a number of real-life case studies and practical exercises that encourage active participation.