Psychological First Aid (PFA) is an evidence-based, recommended approach to assisting people in the immediate aftermath of trauma, presenting a targeted intervention and support to those responsible for managing the critical incident response and/or managing those employees who have been affected by a traumatic incident.

Psychological First Aid (PFA) is an evidence-based, recommended approach to assisting people in the immediate aftermath of trauma, presenting a targeted intervention and support to those responsible for managing the critical incident response and/or managing those employees who have been affected by a traumatic incident.

This course is designed to help people navigate difficult conversations, meaning it has value for workers of industries and levels. Course learnings will assist in the development of excellent communication skills that can help your communication approach in having difficult conversations.