Dealing with Challenging Behaviours – 9 March

This course will assist in the development of great communication skills that can assist your approach with a challenging situation of someone who is displaying challenging behaviours.

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Managing a Multi-Generational Workplace – 12 March

This two part course will being by exploring Millennials or people born between 1982 and 1993 who equate for a third of the workforce and will make up three-quarters of the world working population by 2025. The second half of this session will analyse the implications of an ageing population as week as active management of and advantages that come with having an ageing workforce.

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