Online | Having Difficult Conversations | 15 July 2022
July 15 - 1:00 pm - 4:30 pm$199
Conflict and challenging situations inevitably arise in all human interactions and especially in a workplace environment. However, there are ways to ensure that these situations and behaviours are effectively managed and navigated to minimise the consequence and maximise potential.
This course is designed to help people navigate difficult conversations, meaning it has value for workers of industries and levels. Course learnings will assist in the development of excellent communication skills that can help your communication approach in having difficult conversations.
- Creating Opportunities through Conversations
- Harnessing Our Self Awareness
- Improving our Perception
- Conversation Techniques
- Putting It into Action
Important Participant Information
This program is delivered via flipped learning (1.5-2 hours of self-paced pre-course work followed by a 1.5 hours Zoom session).
One week before the scheduled course date, participants will receive an email from our training department containing the link to the self-paced pre-course work and Zoom link with instructions.
Session date: 15 July 2022
Session time: 1.00 pm to 4.30 pm (AEDT)
NB An employer can request a closed session which can be arranged either online or onsite, face to face. Contact us for further information.
Terms and Conditions
1- Cancellations or rescheduling requests can only be accepted up to ten business days before the scheduled course date; otherwise, the full fee is payable.
2-Rescheduling courses within ten business days of the scheduled course date will incur a cost of $100 plus GST.
3- In the unlikely event that WorkPlace Interventions needs to postpone a session, all registered participants affected by a cancellation or postponement will be offered the opportunity to transfer to the next available session or choose an alternative date.