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Online | Having Difficult Conversations | 15 July 2022

July 15 - 1:00 pm - 4:30 pm


Conflict and challenging situations inevitably arise in all human interactions and especially in a workplace environment. However, there are ways to ensure that these situations and behaviours are effectively managed and navigated to minimise the consequence and maximise potential.

This course is designed to help people navigate difficult conversations, meaning it has value for workers of industries and levels. Course learnings will assist in the development of excellent communication skills that can help your communication approach in having difficult conversations.

Topics include:

  • Creating Opportunities through Conversations
  • Harnessing Our Self Awareness
  • Improving our Perception
  • Conversation Techniques
  • Putting It into Action


Important Participant Information 

This program is delivered via flipped learning  (1.5-2 hours of self-paced pre-course work followed by a 1.5 hours Zoom session).

One week before the scheduled course date, participants will receive an email from our training department containing the link to the self-paced pre-course work and Zoom link with instructions.

Session date: 15 July 2022

Session time: 1.00 pm to 4.30 pm (AEDT)

NB An employer can request a closed session which can be arranged either online or onsite, face to face.  Contact us for further information.


Terms and Conditions

1- Cancellations or rescheduling requests can only be accepted up to ten business days before the scheduled course date; otherwise, the full fee is payable.

2-Rescheduling courses within ten business days of the scheduled course date will incur a cost of $100 plus GST.

3- In the unlikely event that WorkPlace Interventions needs to postpone a session, all registered participants affected by a cancellation or postponement will be offered the opportunity to transfer to the next available session or choose an alternative date.


July 15
1:00 pm - 4:30 pm
Event Category:


WorkPlace Interventions
03 9346 9832
View Organiser Website


WorkPlace Interventions
Melbourne City College, Level 9/120 Spencer Street
Melbourne, Victoria 3000 Australia
+ Google Map
03 9346 9832
View Venue Website


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Online | Having Difficult Conversations | 15 July 2022
$ 199.00
19 available