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Online | Conflict Resolution | 3 June 2022

June 3 - 1:00 pm - 4:30 pm


A successful organisation is an engaged workforce with strong communication abilities and a capacity to resolve conflict situations. Improving these skills amongst clients within the workers’ compensation and insurance industries has significant flow-on benefits for every organisation.

This course is ideal for anyone who manages conflict as part of their role; aiming to enhance participants awareness of conflict and provides strategies to manage conflict situations, so they become an opportunity to solve problems and seek solutions.

Topics include:

  • The Opportunities Conflict Brings
  • The Power of Self Awareness and Perception
  • Utilising Communication Skills
  • Techniques and Strategies to Manage Conflict
  • Techniques and Strategies to Manage Conflict


Important Participant Information 

This program is delivered via flipped learning  (1.5-2 hours of self-paced pre-course work followed by a 1.5 hours Zoom session).

One week before the scheduled course date participants will receive an email from our training department containing the link to the self-paced pre-course work and Zoom link with instructions.

Session date: 3 June 2022

Session time: 1.00 pm – 4.30 pm (AEDT)


Terms and Conditions

1- Cancellations or rescheduling requests can only be accepted up to ten business days before the scheduled course date; otherwise, the full fee is payable.


2-Rescheduling courses within ten business days of the scheduled course date will incur a cost of $100 plus GST.


3- In the unlikely event that WorkPlace Interventions needs to postpone a session, all registered participants affected by a cancellation or postponement will be offered the opportunity to transfer to the next available session or choose an alternative date.


June 3
1:00 pm - 4:30 pm
Event Category:


WorkPlace Interventions
Melbourne City College, Level 9/120 Spencer Street
Melbourne, Victoria 3000 Australia
03 9346 9832
View Venue Website


WorkPlace Interventions
03 9346 9832
View Organiser Website


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