Having Difficult Conversations – 12 April
April 12, 2021 - 1:00 pm - 4:00 pm$150
Successfully dealing with other people is an important skill in the management of return to work. This course looks at ways to manage difficult interactions and provides participants with some useful skills to better initiate and manage conversations expected to be difficult.
- Harnessing our self awareness
- Ways to improve our perception and bias regarding particular conversations
- How to mitigate difficult interactions
- Strategies in managing different types of difficult conversations
Is this course right for you?
This course is designed to help people navigate difficult conversations, meaning it has value for workers of industries and levels.