EI has been demonstrated to be positively related to job performance especially those jobs that demand a high degree of social interaction. Leadership is about social interaction and EI has been demonstrated to be present in highly effective leaders. The term, EI, was coined by Daniel Goleman and includes psychological attributes such as self-awareness, self-regulation, influence, empathy, and social skills.

The course will also explore the link between EI and culture transformation, active listening, decision making, resilience and self-confidence. Session activities will include role-playing as well as reflecting on the application of EI attributes in the manager’s role.

Learning outcomes:

• Understand the social neuroscience of emotional intelligence
• Foster a positive work environment for you and others
• Demonstrate the importance of active listening, resilience and self-confidence in our interactions

Is this course right for you?
This course is ideal for you if you want to become a more impactful leader by understanding and applying skills in emotional intelligence.