Loading Events

« All Events

Dealing with Challenging Behaviours – 11 March

March 11 - 9:00 am - 12:00 pm

Conflict and challenging situations inevitably arise in all human interactions, especially in a workplace environment. However, there are ways to ensure that these situations and behaviours are effectively managed and navigated to minimise the consequence and maximise potential. This course will assist in the development of great communication skills that can assist your approach with a challenging situation of someone who is displaying challenging behaviours.

Learning outcomes:

  • Understanding what constitutes as challenging behaviour
  • Strategies in managing challenging behaviours at every level in the workplace
  • Building confidence to manage challenging behaviours
  • Question and clarify your own assumptions, bias, and judgement
  • Use positive influence to alter other’s behaviours
  • The importance of setting boundaries to ensure your safety

Is this course right for you?
This course has value for workers at all levels and industries because it is designed to help individuals successfully navigate through challenging behaviors.


March 11
9:00 am - 12:00 pm
Event Category:


WorkPlace Interventions
03 9346 9832


The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Dealing with Challenging Behaviours - 11 March
$ 150.00
20 available