This intensive course has been designed to improve and upskill experienced Return to Work Coordinators, and senior leaders responsible for workers’ compensation and injury management. Participants are given the opportunity to discuss their own cases and work on strategies to improve their injury management processes to achieve better outcomes.

Part 1 of this advanced program covers new and emerging trends in workers’ compensation, how to implement a positive return to work culture, the role of supervisors and managers in the return to work process, mitigating and/or managing complex claims, and understanding premium in regards to the strategic management of claims.